Privacy Policy

Last Updated: August 14, 2024

This Privacy Policy describes how The Oxygen Health LLC (referred to as “we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit or use our website https://theoxygenhealth.com (referred to as the “Service”). By using our Service, you agree to the collection and use of your information in accordance with this Privacy Policy.

Scope

This Privacy Policy applies only to users residing in the United States. If you are located in another country, please do not use our Service.

Information We Collect

1. Information You Provide

When using our Service, we may ask you to provide the following personal information:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (e.g., credit card details)

2. Information Collected Automatically

When you visit our website, we may automatically collect the following information:

  • Your device’s Internet Protocol (IP) address

  • Browser type and version

  • Pages visited, time and date of visit, and time spent on those pages

  • Unique device identifiers and other diagnostic data

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience and analyze the use of our Service. You can refuse cookies through your browser settings, but this may affect your ability to use certain features of the Service.

How We Use Your Information

We may use your information for the following purposes:

  • To process your orders and manage your account;

  • To communicate with you, including sending order confirmations, updates, and support messages;

  • To improve our Service and develop new features;

  • To detect and prevent fraud or other illegal activities;

  • To comply with legal obligations and enforce our policies.

How We Share Your Information

We do not sell your personal information. However, we may share your information in the following situations:

  • Service Providers: With third parties who help us operate our Service (e.g., payment processors, shipping companies);

  • Legal Requirements: To comply with the law or respond to government requests;

  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

Your California Privacy Rights

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

  1. Right to Know: To know what personal information we collect and how it is used;

  2. Right to Access: To request access to the personal information we hold about you;

  3. Right to Delete: To request the deletion of your personal information;

  4. Right to Opt-Out: To opt-out of the sale of your personal information (we do not sell personal information);

  5. Right to Non-Discrimination: To exercise your privacy rights without facing discrimination.

To exercise your rights, please contact us at:

    • Email: dane@theoxygenhealth.com

    • Visiting this page on our website:TheOxygenHealth

    • Mail (United States): 4635 Cerritos Avenue, Fremont, CA 94536, United States

    • Mail (Malaysia): 33-1-123A, 33-2-123, 33-3-123C, (Level 1 to Level 3, Atrium B, Prangin Mall, Jalan Dr Lim Chwee Leong, Georgetown, 10100 George Town, Penang

Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of internet transmission or storage is 100% secure, so we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary for the purposes outlined in this Privacy Policy. For example, we may retain certain information to comply with legal obligations or resolve disputes.

Children’s Privacy

Our Service is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy policies or practices of these websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or a notice on our website. We recommend reviewing this policy periodically for the latest information.

Contact Us

If you have any questions ,please contact us:

  • Email: dane@theoxygenhealth.com

  • Visiting this page on our website:TheOxygenHealth

  • Mail (United States): 4635 Cerritos Avenue, Fremont, CA 94536, United States

  • Mail (Malaysia): 33-1-123A, 33-2-123, 33-3-123C, (Level 1 to Level 3, Atrium B, Prangin Mall, Jalan Dr Lim Chwee Leong, Georgetown, 10100 George Town, Penang